Salesforce Service Cloud Consultant Training

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CourseJet's Salesforce Service Cloud Consultant Certification Training Course helps you start a journey of excellence in Basics of Salesforce Service Cloud Consultant, Introduction and Getting Started Quiz, Industry Knowledge, Implementation Strategies Introduction, Service Console Keyboard Shortcuts, Knowledge vs. Solutions, Creating Chat Buttons, Visual Workflow Use Cases, Service Setup Menu and a lot more. We are Providing Best Salesforce Service Cloud Consultant Training with the 10+ Years Experienced Salesforce Service Cloud Consultant Trainer. We are conducting the Salesforce Service Cloud Consultant classes with more practical sections and also with realtime corporate projects, It will help you to get job placement in good companies with high salary package. Our Trainers are offering Salesforce Service Cloud Consultant Online Training, Salesforce Service Cloud Consultant Corporate Training, and Salesforce Service Cloud Consultant Fasttrack Training with basic to advanced levels Salesforce Service Cloud Consultant syllabus prepared by Salesforce Service Cloud Consultant Industry Experts. Our Salesforce Service Cloud Consultant Course is conducted on both weekdays and weekends according to the student's requirements.

2329+

Total Learners

30 Hrs

Course Duration

15 Hrs

Assignments Duration

100%

Job Oriented Training

24/7

Students Support

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Salesforce Service Cloud Consultant Training

CourseJet's Training Modes

Learn from World’s top Salesforce Service Cloud Consultant Certified faculty and industry leaders

Online Batch Training

One To One Training

Customized Training

Fast Track Training

Corporate Training

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Upcoming Batch Schedule

Check out our Salesforce Service Cloud Consultant online certification batch timings. Does this batch not suits your timings? No worries, we will customize and arrange the batch timings that match you perfectly to your interest.

21-11-2024

Weekdays Regular (Class 1Hr - 1:30Hrs) / Per Session. (Monday - Friday) Time: 08:00 AM (IST)
Course Fees
Week Day

23-11-2024

Weekend Regular (Class 3Hrs) / Per Session. (Saturday - Sunday) 11:00 AM (IST)
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Week End

25-11-2024

Weekdays Regular (Class 1Hr - 1:30Hrs) / Per Session. (Monday - Friday) Time: 08:00 AM (IST)
Course Fees
Week Day

24-11-2024

Weekend Regular (Class 3Hrs) / Per Session. (Saturday - Sunday) 11:00 AM (IST)
Course Fees
Week END

21-11-2024

Weekdays Fast-track (Class 3Hrs - 4Hrs) / Per Session. (Monday - Friday) 10:00 AM (IST)
Course Fees
Fast track

23-11-2024

Weekend Fast-track (Class 5Hrs - 6Hrs) / Per Session. (Saturday - Sunday) 11:00 AM (IST)
Course Fees
Fast Track

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Best Salesforce Service Cloud Consultant Certification Online Course

Are you in search of the Best Online Training institute for Salesforce Service Cloud Consultant Training, Coursejet is one of the top Salesforce Service Cloud Consultant Online Training institutes! They provide the best Salesforce Service Cloud Consultant training for the aspirants by the industry experts.

Benefits of Learning Salesforce Service Cloud Consultant at CourseJet

  • CourseJet provides fully hands-on training for the learners to gain practical experience in all the core concepts of Salesforce Service Cloud Consultant course.
  • Salesforce Service Cloud Consultant course curriculum is designed with the utmost care at CourseJet by well-experienced professionals in Salesforce Service Cloud Consultant.
  • Our trainers at CourseJet cover all the concepts of Salesforce Service Cloud Consultant from basic level to advance level to make learners get a clear idea about every small aspect of a concept.
  • We make learners work on case studies and real-life use cases to gain hands-on experience in a particular field of Salesforce Service Cloud Consultant and make students remember each concept with real-time examples.
  • We provide Salesforce Service Cloud Consultant video recordings of the sessions for the students who want to listen again and also our trainers make sure that they recap the previous session topics before they start any fresh concept.
  • We at CourseJet are very glad to tell you that our Salesforce Service Cloud Consultant trainers will be available for the students 24/7 to clarify their doubts.
  • CourseJet provides 100% job-oriented Salesforce Service Cloud Consultant training.
  • Certification Guidance is also provided for the learners at CourseJet.
  • At CourseJet you will find the affordable fee structure.
  • CourseJet offers more than 250+ IT training courses all over with 10+ years of experienced trainers.

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About Salesforce Service Cloud Consultant Course

CourseJet is Providing the Best Salesforce Service Cloud Consultant Online Training among the any other Online Institutes with 10+ Years Experienced Trainers. Our students will able to clear all the types of Salesforce Service Cloud Consultant Job interviews, Salesforce Service Cloud Consultant certification, and Salesforce Service Cloud Consultant competitive exams. We are creating our students and trainers in good mentorship programs for their future assistance in subject. CourseJet is focused on job placements as well by creating separate job portals to know the recent job openings in Salesforce Service Cloud Consultant. Our Salesforce Service Cloud Consultant Course Fees is also very affordable when compared to others. CourseJet is the only online training institute shares the recorded video sessions of the Salesforce Service Cloud Consultant classes conducted by our trainers, it will be very useful for clearing the doubts. Our Salesforce Service Cloud Consultant course timings are also flexible according to your interests.

Upon successful completion of this training, you will gain expertise in the following

  • In this Salesforce Service Cloud Consultant Training, you will master the basics of advanced concepts in Salesforce Service Cloud Consultant.
  • Our Salesforce Service Cloud Consultant course training is designed to make as an expert in various tasks and Salesforce Service Cloud Consultant project work.
  • At the end of this Salesforce Service Cloud Consultant Certification course, you will become perfectly fit for the jobs related to Salesforce Service Cloud Consultant.
  • CourseJets Salesforce Service Cloud Consultant Online Course will teach you the real-world applications and scenarios, which will help you in the research and development of the applications.
  • We ensure that all our Salesforce Service Cloud Consultant Course participants will get hands-on experience in Salesforce Service Cloud Consultant by working on live projects. 
  • Salesforce Service Cloud Consultant course is one of the top courses in the current IT market.
  • Most of the Top MNCs and IT companies are looking for Salesforce Service Cloud Consultant certified professionals.
  • The average salary of the Salesforce Service Cloud Consultant Certified professional is around $115,500 per annum in the united states.

Aspirants who wish to build their career in trending course and want to reach their high expectations in the world of IT. The following are the roles who are best fit for this Salesforce Service Cloud Consultant course are listed below.

  • Freshers
  • Professionals
  • Job Seekers 
  • Project Managers
  • Those who have an interest in Salesforce Service Cloud Consultant career
  • Those who have the interest to upgrade your skills in Salesforce Service Cloud Consultant.

There are no specific prerequisites to learn this Salesforce Service Cloud Consultant Course. Having a interest to learn Salesforce Service Cloud Consultant course is enough.  So no prerequisite is required to enroll in the Salesforce Service Cloud Consultant course.

CourseJet will provide individual attention to all our students so it will help to clarify all the doubts so we restrict the batch size of each Salesforce Service Cloud Consultant course to 5 to 6 members.

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Salesforce Service Cloud Consultant Course Curriculum

Our Salesforce Service Cloud Consultant Course Curriculum encompasses all the course modules with a clear description and the concepts covered in each module. CourseJet designs the syllabus in the learner's perspective to provide comprehensive knowledge.

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  • Getting Started Introduction
  • Signing Up for A Free Salesforce Account
  • Logging into Salesforce and Switching Between Lightning and Classic
  • Downloading and Reviewing the Service Cloud Consultant Certifications Exam Guide
  • Assigning The Service Cloud and Knowledge User Feature Licenses
  • Introduction and Getting Started Quiz
  • Industry Knowledge Introduction
  • Installing Service and Support Dashboards to Measure Contact Center Metrics
  • Contact Center Kpis
  • Contact Center Business Challenges and How Salesforce Helps
  • Use Cases and Benefits for Different Interaction Channels
  • Challenges and Considerations for Business Continuity in The Contact Center
  • Types of Contact Centers and Displaying the Service Console
  • KCS Core Tenets and A Glimpse of the Service Setup Menu and Salesforce Knowledge
  • Contact Center Components and How They Solve Business Challenges
  • Practice Activity – Industry Knowledge Trailhead Units
  • Industry Knowledge Quiz
  • Implementation Strategies Introduction
  • Typical Phases of a Consulting Engagement and Creating Custom Objects and Fields
  • Contact Center Deployment Strategies
  • Practice Activity – Implementation Strategies Trailhead Units
  • Implementation Strategies Quiz
  • Service Cloud Solution Design Introduction
  • Analyzing Customer Requirements for Service Cloud Solution Design
  • Extending the Service Cloud with Custom Application Development and Third-Party
  • Key Components for Performance Optimization and Creating a Validation Rule
  • User Experience Requirements Solved by the Salesforce Lightning Service Console
  • Salesforce Lightning Service Console Custom List Views and Creating a New User
  • Service Console Interaction Logs (Salesforce Classic Only)
  • Service Console Custom Components
  • Service Console Keyboard Shortcuts
  • Service Console Macros
  • Service Console Integration Toolkit and Lightning Console JavaScript API
  • Adjusting the Service Console Settings
  • Practice Activity – Service Cloud Solution Design Trailhead Units
  • Service Cloud Solution Design Quiz
  • Knowledge Management Introduction
  • Enabling Salesforce Knowledge and the Knowledge Article Lifecycle
  • Managing Knowledge Adoption and Maintenance
  • Creating Knowledge Data Categories Groups and Data Categories
  • Creating Knowledge Article Record Types and Assigning Page Layouts
  • Turning on the Knowledge Sidebar in the Service Console
  • Knowledge Publishing Workflow
  • Knowledge Data Migration Strategies
  • Knowledge vs. Solutions
  • Practice Activity – Knowledge Management Trailhead Units
  • Knowledge Management Quiz
  • Interaction Channels Introduction
  • Understanding and Implementing Multiple Support Processes Mobile Interaction Channel and Creating a Mobile Case Record Type
  • Telephony (aka ‘phone’) Interaction Channel
  • Email Interaction Channel and Creating an Email Case Record Type
  • Email to Case vs. On-Demand Email to Case and Configuring a Routing Address
  • Adding Emails Related List to Cases Page Layout
  • Configuring Email Templates for Effective Case Communications
  • Web Interaction Channel
  • Chat Interaction Channel – Web Chat (Live Agent)
  • Enabling Live Agent and Creating Live Agent Users
  • Creating Live Agent Skills
  • Creating Live Agent Configurations
  • Creating Live Agent Deployments
  • Setting Up Live Agent in the Salesforce Console
  • Creating Chat Buttons
  • Enabling OmniChannel and Creating Service Presence Status
  • Adding the Supervisor Panel to the Salesforce Console
  • Social Media Interaction Channel
  • Chatter Groups as Internal Interaction Channels
  • Exam Guide Sample Question
  • Interaction Channels UI Design Considerations
  • Case Feed Configuration and Customization
  • Adding and Configuring the Email Action to the Case Feed
  • Interaction Channels Profile Design Considerations
  • Interaction Channels Objects to Expose Design Considerations
  • Interaction Channels Sharing Model Design Considerations
  • Interaction Channels Reporting Design Considerations
  • Kan Ban View and Case Feed Page Layout Assignments
  • Practice Activity – Interaction Channels Trailhead Units
  • Interaction Channels Quiz
  • Case Management Introduction
  • Designing a Case Management Solution
  • Case Creation Design Considerations
  • Case Queues Configuration
  • Case Assignment Design Considerations
  • Omni Channel for Routing of Cases
  • Creating Service Channels for Omni-Channel
  • Creating Routing Configurations for Omni-Channel
  • Creating a Presence Status for Omni-Channel
  • Creating Omni-Channel Permission Sets
  • Adding Omni-Channel to your Service Console Footer
  • Adding Sidebar Components to the Service Console
  • Adding Fields to Page Layouts and Related Lists for Improved Usability
  • Case Escalation Design Considerations
  • Log a Call Activity Management and Call Disposition Design
  • Case Resolution Design Considerations – Case Closure
  • Enabling Entitlement Management for SLA Driven Case Management
  • Improve Agent Productivity by Bundling Multiple Case Actions in Macros
  • Field Service Lightning
  • Final Live Agent Configurations
  • Creating a Self-Service Community to Increase Case Deflection
  • Visual Workflow Use Cases, Capabilities and Limitations for Case Management
  • Practice Activity – Case Management Trailhead Units
  • Case Management Quiz
  • Contact Center Analytics Introduction
  • Contact Center Reporting Solutions
  • Reports and Dashboards Design Considerations
  • Practice Activity – Contact Center Analytics Trailhead Units
  • Contact Center Analytics Quiz
  • Integration and Data Management Introduction
  • Design Considerations for Large Data and Transaction Volumes
  • Contact Center Integration Patterns
  • Practice Activity – Integration and Data Management Trailhead Units
  • Integration and Data Management Quiz
  • Service Setup Menu

All the above concepts will be covered in Our Salesforce Service Cloud Consultant Course. You will become a master in all the concepts of Salesforce Service Cloud Consultant because our trainers will make you learn very effectively. Our main goal is to make students satisfied with the training and place them in the top companies.

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Salesforce Service Cloud Consultant Course Features

CourseJet offers the best Salesforce Service Cloud Consultant online training with advanced features. Our world-class features will provide zeal for the learners to enroll for top training courses.

Instructor-led Sessions

30 to 45 Hrs of Salesforce Service Cloud Consultant Online Live Instructor-Led Classes.

Expertise Faculties

Our Faculties are working Salesforce Service Cloud Consultant Professionals in MNC Companies.

Certification & Job Assistance

After Successful completion Salesforce Service Cloud Consultant course you will receive Globally Recognized CourseJet Certificate.

100% Job Oriented Training

Salesforce Service Cloud Consultant Live project based on any real time scenarios.

Lifetime Access

You get lifetime access which includes Salesforce Service Cloud Consultant class recordings and Materials.

Flexible Schedule

We will provide you Convenient Class Batches with lifetime access to our 24x7 online support team.

Salesforce Service Cloud Consultant Certification Training

Get the Globally Recognized Salesforce Service Cloud Consultant certification training from CourseJet under the guidance of Salesforce Service Cloud Consultant Experts. CourseJet teaches you all the Salesforce Service Cloud Consultant concepts with global standards.

  • We at CourseJet not only committed to providing you with the full-fledged Salesforce Service Cloud Consultant training but also decided to help learners gain comprehensive knowledge of all the core concepts of Salesforce Service Cloud Consultant to clear Salesforce Service Cloud Consultant certification exams.
  • We do take the utmost care to design the course curriculum to cover all the Salesforce Service Cloud Consultant Certification concepts.
  • Certification acts as a proof for your advanced Salesforce Service Cloud Consultant skills and helps you secure your dream job.
  • At CourseJet our Salesforce Service Cloud Consultant industry-expert professional trainers will provide you full assistance to clear multiple Salesforce Service Cloud Consultant certification exams. 
  • Upon successful completion of this Salesforce Service Cloud Consultant Certification course, you will receive course completion certification from CourseJet.
  • This certification shows your expertise, the amount of time, and the efforts you put in mastering this Salesforce Service Cloud Consultant domain.
  • As a professional acquiring all the Salesforce Service Cloud Consultant certifications would benefit you to grow a career.

CourseJet follows the learning path certification process. To get the globally recognized CourseJet Salesforce Service Cloud Consultant Course Certification, you must fulfill the below mentioned following criteria:

  1. Successful completion of all the course modules presented in the Salesforce Service Cloud Consultant course curriculum.
  2. Successful completion of all the tasks and projects which were assigned by the trainer.
  3. Scoring the minimum 60 percentage of marks in the quiz examination conducted by CourseJet.

Above mentioned criteria are evaluated by our Salesforce Service Cloud Consultant trainers. If you didn’t meet our criteria, No worries our trainers will coach you to achieve it.

CourseJet’s Salesforce Service Cloud Consultant certification is recognized in the top 100+ MNCs like TCS, Ericsson, Cisco, Cognizant, Hexaware, HP, Standard Chartered, etc. Our Students are already got the job in MNCs with CourseJet Certification. 

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Salesforce Service Cloud Consultant Projects

CourseJet not only provides you with the best Salesforce Service Cloud Consultant training but also makes you work with real-world projects and case studies to help you gain practical knowledge.

  • Practical knowledge is very important to understand how things actually work. To put your all learning into action, you will be required to work on two industry-based live projects that will discuss the real-time use cases.
  • CourseJet Salesforce Service Cloud Consultant Training will help you gain in-depth knowledge of all the essential concepts of Salesforce Service Cloud Consultant through real-world examples and hands-on projects.
  • We make each and every individual work on Salesforce Service Cloud Consultant real-time projects to face challenges during the learning period so it will be very helpful to solve problems arising in organization while in the job. 
  • Working with real-time projects will make more efficient and you will get more doubts. This type of working procedure will help you achieve a lot more things in your career.

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Complete real-time projects, to showcase your skills to employers.

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Salesforce Service Cloud Consultant Trainer Profile

You will learn the Salesforce Service Cloud Consultant essentials from the expert’s trainers who hold 10+ years of real-time experience in handling diversified projects.

10+ Years Experienced

Our Salesforce Service Cloud Consultant Trainers are more than 10+ Years of experience.

Working in Top MNCs

Our Salesforce Service Cloud Consultant Trainers are Working in a top MNC company around the globe.

Trained 2000+ Students

Our Salesforce Service Cloud Consultant Trainers are Trained more than 2000+ Students in Salesforce Service Cloud Consultant Courses.

Certified Professionals

Our Salesforce Service Cloud Consultant Trainers are certified Salesforce Service Cloud Consultant Professionals with Strong Practical Knowledge.

Certification Guidance

Our Salesforce Service Cloud Consultant Trainers will help you in getting International Certification if available.

Completed 700+ Batches

In CourseJet, we already finished many batches successfully with certifications.

Talk to our course Trainer now

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Salesforce Service Cloud Consultant Training Reviews

Our Best Salesforce Service Cloud Consultant Teaching methodology has acquired millions of students around the globe and they shared their success stories in the form of reviews.

✎ 2359
Total Reviews
✪ 4.9
Review score
✉ 99%
Course Completions
I have enrolled CourseJet through one of my friends, but after joining I must say it was excellent, the sessions are well planned, and the trainer is very knowledgeable in explaining each and every topic in detail through practical executions which helped me to clear Certification. The support system is very helpful in solving my issues at any point of time during training sessions.
William
WilliamProgrammer
It’s a great learning experience at CourseJet, I completed the this Training last month. The way the trainer delivered classes on implementing real-time scenarios on Course Modules are very informative to clear certification exams.
Emily
EmilyDeveloper
I have recently completed my online training from CourseJet. That was a really very excellent learning experience for me and also helped in clearing Certification. The trainer is highly knowledgeable and skilled - he completed all the concepts on time. Thanks to CourseJet.
Daniel
DanielFinal Year Student
The trainer is highly experienced in dealing with real-time projects and explained each and every course modules in-detail that helped me to understand even better and secure a good job. I highly recommend CourseJet to my colleagues.
Samantha
SamanthaDeveloper
The trainer is highly experienced in dealing with real-time projects and explained each and every course modules in-detail that helped me to understand even better and secure a good job. I highly recommend CourseJet to my colleagues.
David
DavidManager
CourseJet is the best place for aspirants who are aiming for a bright career in this domain. It really helped me in getting the highest position in my career. CourseJet is the best place to get all the Training.
Victoria
VictoriaAssistant Developer
CourseJet training is the best place to gather, garner, and garden the knowledge for all around the globe on all courses. Training at CourseJet delivered the best and helped me in clearing the Certifications. This is a very good institute for learning Course and the training quality is appreciable and practical sessions were very good.
Samuel
SamuelFresher
Recently, I have joined the CourseJet for this Certification training. Their team is working excellently with well-mannered trainers who are experts in the field. The support team is available 24*7 to provide support and clear doubts. Trainers are well experienced in training and clarifying doubts.
Sarah
SarahJob Seeker
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Salesforce Service Cloud Consultant Jobs & Placements

CourseJet has tie-up with small, medium, and large scale corporations across the world. We provide you with the complete placement assistance by forwarding your resume to the companies we tie-up with.

Yes, CourseJet is having a separate team for placement assistance from the beginning of the Salesforce Service Cloud Consultant course.

  • Our Salesforce Service Cloud Consultant Trainer will help you to build a proper resume for applying for jobs.
  • Our Salesforce Service Cloud Consultant Trainers will provide top Salesforce Service Cloud Consultant Interview Questions and necessary software installation guides.
  • We have a separate job portal, it will give a lifetime Salesforce Service Cloud Consultant related jobs notifications for free.
  • Our Salesforce Service Cloud Consultant trainers are working in MNCs, they will refer you to their company’s internal jobs.
  • Our CourseJet Alumni groups also providing many referring jobs to you.
  • We will work hard to provide you the job placements. 
  • Yes, CourseJet will provide you 100% Job Assistance. 
  • CourseJet has already trained more than 3500+ students on the Salesforce Service Cloud Consultant course.
  • We have a 90% percent placement record and 1000+ Salesforce Service Cloud Consultant Job Interview Organized in Last Year.

According to the survey like Glassdoor and PayScale’s latest reports shows that Salesforce Service Cloud Consultant Certified Professionals are earning an average of $215,457/- Per year in the United States. It will be based on countries, Total Year of Experience, Performances and more. Our Salesforce Service Cloud Consultant Training leads you to get more salary than the average salary as mentioned above.

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FAQ of Salesforce Service Cloud Consultant Training

CourseJet FAQs are designed to clear most of your doubts and also help you build power in yourself to get clarified with the rest of doubts related to that course.

Yes, We offering group discounts when you join as more than three people 10% to 30% Price discount will be provided. We also have a referral discount for those who have already enrolled in our training. Terms and conditions apply.

Yes, we will share sample recordings of this course which was recorded during the live class. It will give you a good idea about the classes and the training sessions. 

You need not worry if you miss a class because CourseJet provides live recordings of the sessions so that you can go through them just before you attend the next session. If it is one to one training classes then will be rescheduled at your convenience. 

CourseJet is the Best Online Training platform, it provides high-class services for the learners. CourseJet provides Job Assistance for the learners and also helps them in getting placed in top MNCs around the world. CourseJet offers 24/7 support, best course material, and videos.

The different modes of training offered by CourseJet are as follows:

  • Instructor-led training
  • Corporate training
  • Self-paced training

Upon successful completion of this training, you will receive Course Completion Certification from CourseJet. It is a Globally Recognized Certification in top MNCs across the world. CourseJet certification is also recommended by top experts.

Yes, CourseJet provides 100% job assistance for the learners to help them get placed in top MNCs. Our trainers will help to create perfect resumes, will share the top interview questions, tutorials and necessary software installation guides.

CourseJet Job assistance program will train you to achieve your dream job by referring your resume to tied up companies and also assisting with preparing your resumes and providing important interview questions. We will help you in the all dimension between you and recruiters companies and the final selection decisions is always depends on the recruiter by the candidate’s performance in the interview. 

Yes, it is possible by paying some extra charges and can continue learning the course from the next batch.

The system requirements required to attend this training are:

  • An operating system such as Mac OS, Windows, Linux.
  • 4 GB RAM
  • Dual-core CPU

We are Experts in corporate training by Upgrading your team member’s skills. So, please get in touch with our team through fillup the corporate training Form or contact us via our Mail Id or Phone. 

Payments can be made using any of the following options like Debit Card / Credit Card, American Express, Master Card, or PayPal and a receipt of the same will be issued to you automatically via email. 

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