Terms and Conditions

Please read the following carefully

Terms and Conditions

 

Acceptance of this Agreement

By clicking on the ‘SIGNUP’ option, the participant (“You” or “Your“) agrees to the Terms and Conditions, obligations, representations, warranties, and agreements contained herein (the “Agreement“). In the event, You are not willing to accept the Agreement, You shall not be authorized or allowed to proceed further to view or use in any manner any content, information, courseware, products and services (“Services“) published,available or provided on www.coursejet.com (the “Website“), which is owned, maintained and monitored by CourseJet Private Limited (“Us“, “We” or “Our“).

User ID and Password

By entering into this Agreement, You acknowledge and agree that Your user ID and password (“Participant Account“) is for Your exclusive use only. Use or sharing of Your Participant Account with another user is not permitted and is cause for immediate blocking of Your access to the Website, the Services and the Content, the Courseware, and termination of this Agreement.

You agree that You are solely responsible for maintaining the confidentiality of Your Participant Account and for all activities that occur under it. You agree to immediately notify our Help and Support Team if You become aware of or have reason to believe that there is any unauthorized use of Your Participant Account. You also agree to take all reasonable steps to stop such unauthorized use and to cooperate with Us in any investigation of such unauthorized uses. We shall not under any circumstances be held liable for any claims related to the use or misuse of Your Participant Account due to the activities of any third party outside of our control or due to Your failure to maintain the confidentiality and security of Your Participant Account.

Content and Courseware

As a part of our Services offered through our Website, We shall grant you access to our content, courseware, practice tests, and other information, documents, and data which may be in audio, video, written, graphic, recorded, photographic, or any machine-readable format in relation to the specific certification training course You have registered for (“Content and Courseware“).

We reserve the right to amend, revise or update the Content and Courseware offered to You. In the event such an amendment, revision or updation occurs, We may require you pay an additional fee to access such amended, revised, or updated Content and Courseware.

Usage of the Website and Services

We grant you a personal, restricted, non-transferable, non-exclusive, and revocable license to use the Website, the Services, and the Content and Courseware offered through the Website till the time the completion of the certification training course that You have enrolled for or the termination of this Agreement according to the Terms and Conditions set forth herein, whichever is earlier. The Services and the Content and Courseware are provided solely for Your personal and non-commercial use to assist you in completing the certification training course You have registered for (“Restricted Purpose“).

You are permitted online access to the Website, the Services, and the Content and Courseware and may download, save, or print the Content and Courseware solely for the Restricted Purpose.

You are not permitted to reproduce, transmit, distribute, sub-license, broadcast, disseminate, or prepare derivative works of the Content and Courseware, or any part thereof, in any manner or through any communication channels or means, for any purpose other than the Restricted Purpose, without Our prior written consent.

Intellectual Property Rights

While You are granted a limited and non-exclusive right to use the Website, the Services, and the Content and Courseware for the Restricted Purpose as set forth in this Agreement, You acknowledge and agree that We are the sole and exclusive owner of the Website, the Services and the Content and Courseware and as such are vested with all Intellectual Property Rights and other proprietary rights in the Website, the Services, and the Content and Courseware.

You acknowledge and agree that this Agreement other than permitting You to use the Website, the Services, and the Content and Courseware for the Restricted Purpose does not convey to You in any manner or form any right, title or interest of a proprietary, or any other nature in the Website, the Services, and the Content and Courseware.

Usage of Personal Information of Participants

We reserve the right to feature Your picture in any photos, videos, or other promotional material used by Us. Further, We may use Your personal information to inform You about other certification training courses offered by Us. However, We shall not distribute or share Your personal information with any third party marketing database or disclose Your personal information to any third party except on a case-to-case basis after proper verification of such third party or if required under any applicable law.

Limitation of Liability

You expressly agree that use of the Website, the Services, and the Content and Courseware are at Your sole risk. We do not warrant that the Website or the Services or access to the Content and Courseware will be uninterrupted or error free; nor is there any warranty as to the results that may be obtained from the use of the Website, the Services or the Content and Courseware or as to the accuracy or reliability of any information provided through the Website, the Services, or the Content and Courseware. In no event will We or any person or entity involved in creating, producing, or distributing the Website, the Services, or the Content and Courseware be liable for any direct, indirect, incidental, special, or consequential damages arising out of the use of or inability to use the Website, the Services, or the Content and Courseware.

The disclaimer of liability contained in this clause applies to any and all damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of records or any other material, whether for breach of contract, negligence, or under any other cause of action.

You hereby specifically acknowledge that We are not liable for any defamatory, offensive, wrongful, or illegal conduct of third parties, or other users of the Website, the Services or the Content and Courseware and that the risk of damage or injury from the foregoing rests entirely with each user.

You agree that Our liability or the liability of Our affiliates, directors, officers, employees, agents, and licensors, if any, arising out of any kind of legal claim (whether in contract, tort or otherwise) in any way connected with the Services or the Content and Courseware shall not exceed the fee you paid to Us for the particular certification training course.

Term and Termination

This Agreement will become effective upon Your acceptance of the terms of this Agreement by Your clicking on the “I ACCEPT” button and, subject to the terms and conditions of this Agreement, will remain in effect till You maintain a current, fully paid up online Participant Account, or until terminated by Us, whichever is earlier.

We reserve the right to terminate this Agreement and block Your access to the Content and Courseware with immediate effect by sending a written notice through email to You to this effect (“Immediate Termination Date“), if such termination is made as a result of Your misrepresentation, default, misconduct, or breach of Your obligations related to or under this Agreement (“Event of Default“). On the occurrence of any Event of Default, We shall be authorized to exercise all the rights and remedies under this Agreement or applicable Law or available in equity to seek indemnification for any Loss or Claim resulting from any such Event of Default.

The provisions of clause 4.3, clause 7.2, clause 8 and clause 11 of this Agreement shall survive the termination of this Agreement.

Indemnity

You agree to indemnify and hold Us, Our contractors, licensors, directors, officers, employees, and agents, harmless from and against any and all claims, losses, damages, liabilities, and expenses including attorneys’ fees, arising out of Your unauthorized use of the Website, the Services, and the Content and Courseware or any violation or breach of this Agreement or any provisions hereof.

Waiver

Neither failure nor delay on the part of any party to exercise any right, remedy, power, or privilege hereunder shall operate as a waiver thereof, or of the exercise of any other right, remedy, power, or privilege. No term of this Agreement shall be deemed waived, and no breach consented to, unless such waiver or consent shall be in writing and signed by the party claimed to have waived or consented. No waiver of any rights or consent to any breaches shall constitute a waiver of any other rights or consent to any other breach.

Severability

In the event any provision of this Agreement is held invalid or unenforceable under the applicable laws of India, the remaining provisions shall continue in full force and effect, and the Agreement shall be deemed to be reformed by replacing such invalidated or unenforceable provision with a valid and enforceable provision that gives effect as closely as possible to the intentions of the parties as expressed by the invalidated or unenforceable provision.

Governing Law and Jurisdiction

For Participants who are a resident of the U.S.A., this Agreement shall be governed by and construed in accordance with the Laws of New York and the courts in New York shall have the exclusive jurisdiction over any matter relating to, in connection with, or arising out of, this Agreement.

For Participants who are not a resident of the U.S.A., this Agreement shall be governed by and construed in accordance with the Laws of India and the courts in Bangalore, India shall have the exclusive jurisdiction over any matter relating to, in connection with, or arising out of, this Agreement.

Amendment and Assignment

We reserve the right to unilaterally amend or modify this Agreement without giving any prior notification to You. We shall however publish the revised agreement on the Website so that You are aware of the revisions, modifications and amendments made by Us to this Agreement. You acknowledge and agree that it is Your responsibility to check the Website periodically for any revisions, modifications, and amendments. Your continued use of or access to the Website, the Services, and the Content and Courseware following the posting of any changes to this Agreement shall constitute acceptance of those changes.

You are not permitted to assign this Agreement or the rights and obligations mentioned in this Agreement to any third party and You only shall be held liable for any breach of this Agreement or any terms and conditions hereof.

Entire Agreement

This Agreement, along with the Privacy Policy, Refund Policy, Rescheduling Policy, Terms of Use, and any additional guidelines, rules, and/or disclaimers posted on the Website constitutes the entire agreement governing Your use of our Website and supersedes any prior agreements, if any, relating to any matter dealt within this Agreement.

Terms of use

Please read the following carefully

These terms and conditions (“Terms and Conditions”) control your use of this website coursejet.com (“Website”). In these Terms and Conditions, “CourseJet” is referred to as the “Company”, “us,” or “we.”

‘You’ refers to a user or a paying customer. If you are a company or another person who gives access to company products, you agree to take responsibility in full in case of damages or indemnification that could properly lie against the customer.

The CourseJet website (the ‘Site’), the educational services made available through the site and the content (the ‘Products’) are owned, operated and maintained, as applicable, by CourseJet (‘we’, ‘our’, ‘us’, or the ‘Company’). The Site, Products and Content are, collectively, the ‘Company Products’.

By (a) using or accessing the Company Products, including, but not limited to downloading or accessing, (b) offering a Course through the Site or through Software; you agree to the terms and conditions set forth in these Terms of Use (the “Terms”)

By using this website or its Products and Services, You Agree and Warrant that you have read, understood, and agreed to be bound by these terms. The company’s privacy policy can be found at Privacy Policy. If you do not accept these terms, you must not use – and are not authorized to use – all or any portion of the company’s website and its products or services (as defined below).

Please read them carefully before you use the services of this site.

  • You should not use this site in an unlawful manner; you must respect the website terms and conditions and follow the Privacy Policy.
  • Under no situations or circumstances, will the company be liable for any change in the content which it provides on the website through its products and services, including but not limited to any errors, omissions, loss, or damage experienced in connection with the use of exposure, any content made available via our products, services, or various resources such as email, blog, etc.
  • Our services are free to any user with access to the Internet. However, we are not responsible for the charges incurred for the usage of hardware, software, or internet services provider fees. Also, the user is fully responsible for the proper functioning of computer hardware and internet access.
  • You will be required to use login credentials for some of the sections on the site and the company reserves the right to block access to our services for any user who does not follow these conditions
  • We make sure that users get uninterrupted access to our service, but there is no obligation to do so.
  • CourseJet is not responsible and is not obligated for issues in your network or server beyond certain limits.

Website usage guidelines

  • Do not insult, abuse, harass, stalk, threaten, or otherwise infringe the rights of others;
  • Do not publish, post, distribute or disseminate any defamatory, infringing, indecent, offensive or unlawful material or information.
  • Do not upload, install, transfer files that are protected by Intellectual Property Laws or software which affect other computers.
  • It’s prohibited to edit HTML source code, reverse engineer, or attempt to hack.
  • Do not run Spam services/scripts or anything which could affect the infrastructure, and in turn, the users.
  • Do not communicate spam, advertise, or sell services such as digital downloads, eBooks, or phishing links.
  • You may not copy, distribute, and indulge in plagiarism with website content or user-submitted content.
  • Do not use any content which violates any legal, regulatory, Governmental, or network operator conditions or codes of practice.

Links and Hyperlinks Terms

This website may have links to other websites. We do not undertake any control over the content of these websites; nor are we responsible for their website content. The sole purpose of the links included are to provide users with information. Hence, CourseJet will not be held responsible.

  • You may not mirror or frame the homepage or any other pages of this Site on any other website or webpage.
  • Do not link to CourseJet pages and subpages with spam links/anchor text, which could provide a false impression. This may create misunderstandings for users.
  • Do not use or include copyrighted or registered trademarks, or Intellectual property images, design, or content as a link to the CourseJet website.
  • Do not link to pages which support racism, terrorism.
  • Do not link to pages that provide pornographic content and violate human and animal rights.
  • Do not link pages to the content that infringes the intellectual property of any third party, person, or entity.
  • Do not link pages to the content that violates any legal, regulatory, Governmental, or network operator conditions or codes of practice.

Copyright and Intellectual Property

We value and respect others intellectual property and expect our users to do the same.

The entire contents of the Site are protected by copyright and trademark laws. The owner of the copyrights and trademarks are coursejet.com, its affiliates, or other third-party licensors. The material on the site, including text, graphics, code and/or software is copyrighted and belongs to CourseJet, therefore you may not duplicate, modify, publish, or reproduce the content in any manner.

CourseJet does not take any responsibility for the content on other sites (except our partners and affiliates), that you may find when searching or accessing CourseJet products or services. The Privacy Policy and Terms of Use of the sites that you visit will administer that material.

CourseJet has all the rights to disable or prohibit access to users who do not respect and involve in the infringement of CourseJet intellectual property.

You are not allowed to use any of the digital images or logos from the website. In case of copyright issues, there has to be a written consent from the trademark owner.

Claims of Intellectual Property Violations

If you believe that your work has been used without your permission in a way that prompts for copyright infringement. Please provide us with the information given below and we will act on it.

  • The authorized person who will act on behalf of the owner of the copyright should send a digital or physical signature.
  • A description of the copyrighted work that you claim to be infringing your IP.
  • A description of where and how the material that you claim is infringing is located on the CourseJet website, with enough detail that we may find it on the website.
  • Contact Details – Address, telephone number, and email address.
  • A statement by you, that the information which you provided is accurate and your claim of the copyright or intellectual property is on your owner’s behalf
  • You can reach CourseJet to notify your claims of copyright by writing to the Help and Support Team on suppot@coursejet.com.

Transaction Terms

If you believe that your work has been used without your permission in a way that prompts for copyright infringement. Please provide us with the information given below and we will act on it.

  • To make a transaction on the CourseJet website, you are bound to pay for that transaction.
  • Please pay close attention to your payment details such as a total bill, taxes, shipping costs, and discounts.
  • There are certain products that require additional Terms and Conditions which you have to agree to before you make the purchase.
  • Invoice of the order placed can be viewed at coursejet.com
  • If a delegate has completed the course and is eligible for a certificate, then the same shall be delivered to the address provided by the delegate within 30 working days.

WE MAKE NO WARRANTIES OF ANY KIND, EXPRESSED OR IMPLIED, WITH RESPECT TO ANY PRODUCTS OR SERVICES SOLD ON OR THROUGH COURSEJET.

No additional or different terms contained in any purchase order, document, transmission, or other communication shall be binding upon CourseJet unless agreed to by CourseJet in writing.

CourseJet reserves the right to modify, change without prior notice and in its sole discretion, to limit the order quantity on any item and to refuse service to anyone.

 

LIMIT OF LIABILITY

You expressly understand and agree that the Company shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including, damages for loss of profits, goodwill, use, data or other intangible losses (even if the Company has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, or services purchases or obtained or messages received or transactions entered into through or from the Website or otherwise; (iii) unauthorized access to or alteration of your transmissions or data or confidential information; (iv) statements or conduct of any third party on the Products; (v) or (v) any other matter relating to the Products.

INDEMNITY 

You agree to indemnify and hold the Company and our subsidiaries, affiliates, officers, directors, agents, and employees, harmless from any claim or demand (including legal expenses and the expenses of other professionals) made by a third party due to or arising out of your breach of this Terms of Use or the documents it incorporates by reference, or your violation of any law or the rights of a third party.

Pricing Disclaimer

All prices, products, and offers of the CourseJet website are subject to change without notice.

While we make sure to provide the most accurate and up-to-date information, in some cases one or more items on our website may be priced incorrectly. This might happen due to human errors, digital images, technical errors, or a mismatch in pricing information received from our suppliers.

CourseJet reserves the right to change prices for all our products, offers, or deals. These changes are done due to market conditions, course termination, providers, price changes, errors in advertisements, and other mitigating circumstances. However, the price you paid at the time of purchase still holds for you.

Proprietary Use of CourseJet Study Material

CourseJet reserves the right to change prices for all our products, offers, or deals. These changes are done due to market conditions, course termination, providers, price changes, errors in advertisements and other extenuating circumstances. However, the price you paid at the time of purchase still holds for you.

This website uses cookies to improve the user experience and ensure that it is functioning effectively, and on occasion also to provide marketing information or advertise online, either directly or through third-party vendors.

This Cookie Policy is part of ‘coursejet.com’ and/or its affiliates (hereafter referred to as “coursejet.com”, or “we”) Privacy Policy. For more information about coursejet.com, and how it protects your information, please see the Privacy Policy.

To provide you with more personalized and responsive service, coursejet.com needs to remember and store information about how you use this website. This is done using small text files called cookies. Cookies contain small amounts of information and are downloaded to your computer or other devices by a server for this website. Your web browser then sends these cookies back to this website on each subsequent visit so that it can recognize you and remember things like your user preferences. You can find more detailed information about cookies and how they work at https://www.aboutcookies.org.

Whenever you use this website, information may be collected using cookies and other technologies. By using this website you agree to coursejet.com’s use of cookies as described in this Cookie Policy and also to the use of cookies on the other country, regional or practice specific websites contained in coursejet.com that you may visit, as described in their accompanying cookie policy.

Cookies and Other Tracking Technologies

CourseJet and our third-party partners, such as our advertising and analytics partners, (listed here) use cookies and other tracking technologies (e.g., web beacons, device identifiers and pixels) to provide functionality and to recognize you across different Services and devices.

The types of cookies used by CourseJet includes

  • Essential Cookies: These cookies are essential for the basic functionalities offered by the Site and Service(s). These class of cookies helps in keeping a user logged in to the Service(s) and remember relevant information when they return to the Service(s).
  • Insight Cookies: These are used for tracking the user activities within the Service(s), which in turn helps us in improving your user experience.
  • Marketing Cookies: These are used for providing you with customized and interest-based ads based on your browsing behavior and other similar activities on our Websites.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some of the features that make your site experience more efficient may not function properly.

What cookies does coursejet.com use and why?

Following cookies may be used at coursejet.com:

Essential cookies:

Some cookies are essential for the operation of our website. For example, some cookies allow us to identify subscribers and ensure they can access the subscription only pages. If a subscriber opts to disable these cookies, the user will not be able to access all of the content that a subscription entitles them to.

Performance cookies:

We utilize other cookies to analyze how our visitors use our websites and to monitor website performance. This allows us to provide a high-quality experience by customizing our offering and quickly identifying and fixing any issues that arise. For example, we might use performance cookies to keep track of which pages are most popular, which method of linking between pages is most effective, and to determine why some pages are receiving error messages. We might also use these cookies to highlight articles or site services that we think will be of interest to you based on your usage of the website.

Functionality cookies:

We use functionality cookies to allow us to remember your preferences. For example, cookies recall your customization preferences, such as which regional edition of the website you want to see when you log in.

Behaviorally Targeted Advertising cookies:

coursejet.com and our advertisers use cookies to serve you with advertisements that may be relevant to you and your interests.

Compliance, Security Authentication Cookies:

These cookies are used to prevent fraud, protect your data from unauthorized parties, and to comply with legal requirements. For example, these cookies will be used to determine if you are logged in.

Notification Cookies:

These cookies are used to improve your use of the site by allowing notices of information and options. For example, coursejet.com may use the cookie to allow us to stop showing you the signup notification if you have already seen it.

coursejet.com or its service providers also use analytic services to understand how effective coursejet.com’s content is, what interests coursejet.com’s users have, and to improve how this website works. In addition, coursejet.com uses web beacons, or tracking pixels to count visitor numbers and performance cookies to track how many individual users access this website and how often.

This information is used for statistical purposes only and it is not coursejet.com’s intention to use such information to personally identify any user. However, if you have registered and signed into this website, coursejet.com may combine this information with information from its web analytic services and cookies to analyze how you use this website in more detail. Please contact coursejet.com, through any of the means highlighted in our Privacy Policy, if you would like more detailed information on the cookies it uses.

How to Control Cookies?

By using this website, you agree that coursejet.com can place cookies on your computer or device as explained above. However, you can control and manage cookies in various ways. Please bear in mind that removing or blocking cookies can impact user experience and parts of this website may no longer be fully accessible.

Browser Controls:

Most browsers will allow you to see what cookies you have and delete them on an individual basis or block cookies from particular or all websites. Be aware that any preference you have set will be lost if you delete all cookies, including your preference to opt-out from cookies as this itself, requires an opt-out cookie to have been set. For more information on how to modify your browser settings to block or filter cookies.

Managing Analytics Cookies:

You can opt-out of having your anonymized browsing activity within websites recorded by analytics cookies. coursejet.com uses the following service providers and you can learn more about their privacy policies and how to opt-out of their cookies by clicking on the following links: Google Analytics: Learn Privacy.

Managing Local Shared Objects or Flash Cookies:

A local shared object or flash cookie is like most other browser cookies except that it can store additional types of information. These cookies cannot be controlled using the mechanisms listed above. Some parts of this website may use these types of cookies to store user preferences for media player functionality and without them, some video content may not play properly. These cookies can be controlled manually by visiting the Adobe website. Setting Manager.

Social Buttons and/or External Web Services

The website contains ‘social buttons’ that enable users to share or bookmark web pages. These are buttons for third party social media sites and these sites may log information about your activities on the Internet including on this website. coursejet.com sometimes also uses external web services on this website to display content within the web pages of this website, for example, to display images, show videos or run polls. As with the social buttons, coursejet.com cannot prevent these sites, or external domains, from collecting information on your use of this embedded content. Please review the respective terms of use and privacy policies/statements/notices of these sites, or external domains to understand exactly how they use your information and to find out how to opt-out, or delete such information.

Amendment to the Policy

Further, coursejet.com may modify or amend this Cookie Policy from time to time at its discretion. When coursejet.com makes a change to this policy, it will amend the revision date at the top of this page, and such a modified or amended Cookie Policy shall be effective to you and your information as of that revision date. coursejet.com encourages you to periodically review this Cookie Policy to be informed about how it is using cookies.

Privacy Policy

Purpose

CourseJet (“CourseJet,” “we,” or “us”) is committed to protecting your privacy, we take data protection and privacy very seriously. This Privacy Policy (“Policy”) describes how CourseJet collects, uses, shares and secures the personal information you provide when you visit the Websites and Mobile Apps owned and operated by CourseJet (listed below), and when you use our Service(s). It also describes your choices regarding use, access and correction of your personal information. The use of information collected through our Service(s) shall be limited to the purpose of providing the service for which you have engaged CourseJet. The capitalized terms used in this Policy but not defined herein shall have the same meaning as defined in our Terms of Service at (“Terms”).

CourseJet Website and Mobile Apps

Please read this Privacy Policy carefully, as it governs how you use CourseJet or its affiliate products. If you do not agree to this Privacy Policy, please do not use CourseJet.

Notice to End Users

In some cases an administrator may create an account in CourseJet on the behalf of a “End-User” and may provide his/her information, including Personal Information. In such cases the administrator who may be your Employer or a CourseJet Authorised Training partner (ATP) is our “Customer.” We collect Information under the direction of our customers and have no direct relationship with the End-User whose personal data we process.

A End-user’s use of the CourseJet platform may be subject to the Customer’s policies, if any.

Our Customer must have the authority to act on behalf of the End-User and to consent to the collection and use of their Personal Information as described in this Privacy Policy.

If you are an End-user using our platform, please direct your privacy inquiries to your administrator. CourseJet is not responsible for the privacy or security practices of our customers, which may differ from those set forth in this privacy statement.

CourseJet does not send personalized advertisement or Marketing communication to end users.

International Transfer

Personal data collected by CourseJet may be stored and processed in your region, and in any other country where CourseJet or its affiliates, data sub-processors operate facilities. To facilitate CourseJet global operations, we may transfer and access such information from around the world, including from other countries in which the Company has operations. A list of the CourseJet’s global offices is available here. This Privacy Statement shall apply even if CourseJet transfers Data to other countries.

Currently, CourseJet and its data sub processors have data centers in United States, India.

The data we hold may also be processed by employees operating in countries listed above, Such staff may be engaged in, among other things, product development and customer and technical support. The data protection and other laws of these countries might not be as comprehensive as those in your country. By submitting your data and/or using Our Services, You consent to the transfer, storing, and processing of Your data in these countries.

Note to our customers in Europe: We transfer personal data from the European Economic Area and Switzerland to other countries, some of which have not been determined by the European Commission to have an adequate level of data protection. When we do, we use contracts, to help ensure your rights and protections travel with your data. By submitting your data and/or using Our Services, You consent to the transfer, storing, and processing of your data in these countries.

Use of your Personal Information and Other Data

CourseJet uses this Privacy Policy to govern the use of personal information you provide to us. We use your personal information solely to provide our services to you. We also use your Personal Identifiable Information (PII) together with other Personally Non-Identifiable Information (non – PII) to help us better understand our users and to improve the content and functionality of our site.

Personal Identifiable Information

We may collect the following personal information from you in the following situations

    • When you visit our website or mobile apps and voluntarily provide the following information via one of our contact forms, via a chat or phone session, or as part of a purchase of one of our courses or register on our site:
      • Contact Information,such as name, email address, mailing address, phone number, IP
      • Information about your business, such as company name, company size, business type
      • Billing Information, such as credit card number and billing address;

Note : All payment transactions are processed through secure payment gateway providers. We do not store any card information (other than the last 4 digits of your card) in our servers.

Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-Personal Identifiable Data:

We capture some Non Identifiable data in our logs. The data in the logs includes

  • Device type
  • browser type
  • language preference,
  • time zone,
  • screen size
  • referring / exit pages

Use

We may use the personal information collected from within the Websites or when you use the Service(s) to:

  • Provide you with the Service(s).
  • Send you communication from the Service(s)
  • Assess the needs of your business to determine or suggest suitable products.
  • Send you requested product or service information.
  • Respond to customer service requests.
  • Administer your account.
  • Send you promotional and marketing communications.
  • Personalised Advertisement
  • Facilitate your transactions with other users when you use our Service(s).
  • Perform statistical analyses of user behaviour and characteristics at an aggregate level in order to measure interest in and use of the various areas of the site.

When you provide us with personal information about your contacts we will only use this information for the specific reason for which it is provided.

Share

If your subscription was provided by your employer or a CourseJet Authorised training partner, we will share information, including personal information with them.

We may transfer personal information to our Group Companies and sub-contractors that help us provide our Service(s). Transfers to subsequent third parties are covered by the service agreements with our data-processors. We reserve the right to disclose your personal data as required by applicable law, in response to lawful requests by public authorities, including meeting national security or law enforcement requirements and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or other legal process served on us.

In the event CourseJet goes through a business transition, such as a merger or acquisition by another company, or sale of all or a portion of its assets, your user account and personal data will likely be among the assets transferred. You will be notified via email and via a prominent notice on our Websites of any such change in ownership or control. We may also disclose your personal information to any other third party with your prior consent.

Data from Third Parties

We also obtain data from third parties. We protect data obtained from third parties according to the practices described in this statement, plus any additional restrictions imposed by the source of the data. These third-party sources vary over time, but have included:

  • Data brokers from which we purchase demographic data to supplement the data we collect.
  • Social networks when you grant permission to access your data on one or more networks.
  • Existing or past learners who participate in our referral program
  • Service providers that help us determine a location based on your IP address in order to customize certain products to your location.
  • Partners with which we offer co-branded services or engage in joint marketing activities, and
  • Publicly-available sources such as open government databases or other data in the public domain.

We may receive Personal Information about you from other sources like postal mail, telephone or fax. We may add this information to the information we have already collected from you via the Site in order to improve the products and services we provide.

Correction, Removal or Export of Personal Information

CourseJet acknowledges that you have the right to access, edit and delete your personal information at any time. Upon request, we will provide you with reasonable access to the personal information we collect about you. You will have the opportunity to correct, update, modify or delete this information as follows:

  • If you have independently signed up with CourseJet.
    You may access, update or export your Personal Information included in your online CourseJet account at any time by logging into your account and going to your profile or by reaching out to us
  • If you are using an enterprise-provided account (CourseJet Authorised Training Partner or your Employer)
    Please review the section Notice to End Users

Exceptions in Deletion: If you request access to your personal information and discover that that information is wrong, we strive to give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers or backup systems

Exception in Data Portability: There may be limits to the amount of information we can practically provide. For example, we may limit an individual’s access to personal information where the burden or expense of providing access would be disproportionate to the risks to the individual’s privacy or where doing so would violate others’ rights.

Exception in Data Correction: Even after updates to your Personal Information, we may maintain and store older versions of such information within our databases, access logs and other records in order to comply with other routine data audits.

Advertisement

We partner with third parties to manage our advertising on other sites. Our third party partners may use technologies such as cookies to gather information about your activities on our Website and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here (or if located in the European Union, click here). Please note this does not opt you out of being served ads. You will continue to receive generic ads.

Analytics & Web-beacons

CourseJet uses third party software for analytics. All metrics information collected from your usage of the Service(s) shall be transmitted to our analytics provider. This information is then used to evaluate how users use our platform, and to compile statistical reports on user activity for us. We further use the same statistical analytics tool to track or to collect your Personally Identifiable Information (PII). We will use this information in order to maintain, enhance, or add to the functionality of the Service(s) and to personalize the experience for you. Aggregated information and analysis may be made public where desired by CourseJet.

We and our third party advertising partners use technologies such as web beacons in analyzing trends, administering the website, tracking users’ movements around the site, and gathering demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis.

Do Not Track.

Currently, various browsers — including Internet Explorer, Firefox, and Safari — offer a “do not track” or “DNT” option that relies on a technology known as a DNT header, which sends a signal to Web sites’ visited by the user about the user’s browser DNT preference setting. CourseJet does not currently commit to responding to browsers’ DNT signals with respect to the Company’s Web sites, in part, because no common industry standard for DNT has been adopted by industry groups, technology companies or regulators, including no consistent standard of interpreting user intent. CourseJet takes privacy and meaningful choice seriously and will make efforts to continue to monitor developments around DNT browser technology and the implementation of a standard.

Links to Third Party Sites

Our Websites contain links to other websites that are not owned or controlled by CourseJet. Please be aware that we are not responsible for the privacy practices of such other websites or third parties. We encourage you to be aware when you leave our Websites and to read the privacy policies of each and every website that collects personal information.

Public Forums

Our Websites offer publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, reach out to us. In some cases, we may not be able to remove your personal information, in which case we will let you know that we are unable to do so and why.

CourseJet may provide bulletin boards, blogs, or community threads on the Company’s Web sites. Any personal information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. CourseJet is not responsible for the personal information you choose to submit in these forums.

Remember that when you share information publicly, it may be indexable by search engines.

Single Sign-On & Other social Media Features

Our Websites include social media features, such as the Facebook “Like” button, the “Share This” button or interactive mini-programs. Where we have your consent, these features may collect your IP address, which page you are visiting on our Websites, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Websites. Your interactions with these features are governed by the privacy policy of the company providing them.

You can log in to our Websites using sign-in services by LinkedIn. The services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address.

Communications from the Websites

We may use your email address to send our newsletters and/or marketing communications. If you no longer wish to receive these communications, you can opt out by following the instructions contained in the emails you receive or by contacting us at unsubscribe@coursejet.com

We will send you announcements related to the Service(s) on occasions when it is necessary to do so. For instance, if our Services) is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of communications which are not promotional in nature. If you do not wish to receive them, you may delete your Account.

Information Security

Our Websites and Service(s) have industry standard security measures in place to protect against the loss, misuse, and alteration of the information under our control. When you provide us with sensitive information (such as credit card information or login credentials), we will encrypt that information via Secure Socket Layer (SSL).

Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Websites or via the Service(s) and any transmission is at your own risk. Once we receive your personal information, we will use strict procedures and security features to try to prevent unauthorised access.

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

  • Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
  • We use regular Malware Scanning.
  • Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
  • All payment transactions are processed through secure gateway providers and are not stored or processed on our servers

Testimonials

We post customer testimonials/comments/reviews on our Websites which may contain personal information. Prior to posting the testimonial, we obtain the customer’s consent to post their name along with their testimonial. If you want your testimonial removed, please reach on support@coursejet.com.

 

Children’s Personal Information

CourseJet does not knowingly collect any personal information from children under the age of 16. If you are under the age of 16, please do not submit any personal information through our Websites or Service(s). We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide personal information through our Service(s) or Websites without their permission. If you have reason to believe that a child under the age of 16 has provided personal information to us through our Websites or Service(s), please contact us and we will endeavor to delete that information and terminate the child’s account from our databases.

Amendments

CourseJet has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site, revise the updated date at the bottom of this page and send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications. Your continued use of this Websites or the Service(s) following the posting of any amendment, modification, or change to this Policy shall constitute your acceptance of the amendments to this Policy. You can choose to discontinue use of the Websites or Service(s), if you do not accept the terms of this Policy, or any modified version of this Policy.

Contacting CourseJet

If you have any questions about this privacy policy or your dealings with the CourseJet,you can reach out to us using the CourseJet Help and Support mail ID.

You can also reach out to us through Email at support@coursejet.com.

Refund Policy

Thank you for buying our courses. We ensure that our users have a rewarding experience while they discover, assess, and purchase our courses, whether it is an instructor-led or self-paced training.

As with any online purchase experience, there are terms and conditions that govern the Refund Policy. When you buy a training course on CourseJet, you agree to our Privacy Policy, Terms of Use, and refund policy.

Our refund policy is as follows:

Cancellation & Refunds: Online Training

For Self Placed Learning:

No refunds. All payments under this purchase will be irrevocable, non-refundable, and non-creditable.

For Instructor Led Training:

No Refunds. Payments referred to herein shall not be refundable under any circumstances. All payments under this purchase will be irrevocable, non-refundable, and non-creditable.

CourseJet reserves the right to postpone/cancel an event, or change the location of an event because of insufficient enrollments, instructor illness, or force majeure events (like floods, earthquakes, political instability, etc)

In case CourseJet cancels an event, a 100% refund will be paid to the delegate.

For Post Graduate Programs:

No refund will be applicable once part/full payment is done.

Cancellation & Refunds:

CourseJet reserves the right to postpone/cancel an event, or change the location of an event because of insufficient enrollments, instructor illness or force majeure events (like floods, earthquakes, political instability, etc)

Refund request can be initiated by

  • In case the item quantity is more than one, please reach out to our support team through our Help & Support section on the website or write to us on support@coursejet.com.

Refunds: Duplicate payment

A refund of the duplicate payment made by the delegate will be processed via the same source (original method of payment) in 10 working days post intimation by the customer.

CourseJet reserves the right to revise the terms & conditions of this policy without any prior notice.

Note: All refunds will be processed within 10 working days after the refund request is approved by CourseJet.

rescheduling policy

In case CourseJet reschedules the training event, the options available to the delegates are:

  • The delegate would have the privilege of rescheduling and attending a class in the future at his/her convenience, at any location, on any date of scheduled training.
  • The delegates, if they so wish, can send a replacement. However, this should be intimated to CourseJet at least 3 days prior to the event.

Whereas, if for some unforeseen reasons, a delegate wishes to reschedule his/her registration to a future date, a rescheduling fee is charged as mentioned below:

  • If the rescheduling request is received 10 business days prior (or more), 10% of the registration fee will be charged.
  • Please note that rescheduling will be subject to the availability of seats.
  • If the request for rescheduling is received within 10 business days or less, no rescheduling will be allowed. However, the delegate can send a replacement instead.
  • Notwithstanding the foregoing, the course must be attended within 6 months of the participant’s original sign-up date, and no refunds or credits will be available for participants who fail to attend a course within this six-month period.

Disclaimer

Trademark

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

Any of the trademarks, service marks, collective marks, design rights or similar rights that are mentioned, used or cited in the pages of the CourseJet Website are the property of their respective owners.

  • Oracle®, PeopleSoft®, Java®, JavaScript®, Oracle Financials®, MySQL®, J2EE®, Primavera®, Solaris®, Essbase®, Hyperion®, Hyperion Planning®, Hyperion Financial Management®, Oracle Fusion®, and all associated trademarks and logos are registered trademarks of Oracle and/or its affiliates. We are not endorsed by or affiliated with Oracle.
  • .NET®, Microsoft®, Microsoft Dynamics®, SharePoint®, SQL Server®, Windows Server® are trademarks of Microsoft Corporation in the United States, other countries, or both. We are not endorsed by or affiliated with Microsoft Corporation.
  • IBM®, Informix®, CICS®, COBOL®, DB2®, WebSphere ®, DataStage®, InfoSphere®, TM1®, z/OS®, Cognos ®, and all associated trademarks and logos are registered trademarks of IBM and/or its affiliates. We are not endorsed by or affiliated with IBM.
  • Linux® is a registered trademark of Linus Torvalds in the United States, other countries, or both.
  • UNIX® is a registered trademark of The Open Group in the United States and other countries.
  • HTML®, XML®, XHTML® is a registered trademark of W3C®, World Wide Web Consortium in the United States, other countries, or both.
  • Teradata® is a registered trademark of Teradata in the United States, other countries, or both.
  • Sybase®, Business Objects® is a registered trademark of SAP AG.
  • Salesforce®, Force.com®, Sales Cloud®, Service Cloud®, and Chatter® is a registered trademark of Salesforce.com, Inc.
  • Informatica®, PowerCenter® is a registered trademark of Informatica Corporation.
  • MicroStrategy® is a registered trademark of MicroStrategy Inc.
  • SAS® is a registered trademark of SAS Institute Inc.
  • Ab Initio® is a registered trademark of Ab Initio Software Corporation.
  • QlikView® is a registered trademark of Qlik Technologies Inc.
  • Tableau® is a registered trademark of Tableau Software, Inc.
  • Pentaho® is a registered trademark of Pentaho Corporation.
  • Node.js® is a trademark of Joyent, Inc… We are not endorsed by or affiliated with Joyent.
  • Hibernate® is a trademark or a registered trademark of Red Hat Inc. in the United States and other countries.
  • QTP®, LoadRunner® is a registered trademark of Hewlett-Packard Development Company, L.P.
  • Selenium® trademark is officially owned by ThoughtWorks
  • SoapUI® is a registered trademark of Smartbear Software Inc
  • Android® is a registered trademark of Google Inc
  • Apple®, Objective-C® is a registered trademark of Apple Inc
  • iOS® is a registered trademark of is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.
  • Workday® registered trademarks of Workday, Inc
  • AWS®, Amazon Web Services® is a registered trademark of Amazon Web Services, Inc
  • VMware® is a registered trademark or trademark of VMware, Inc. in the United States and/or other jurisdictions.
  • OpenStack® is a registered trademark of OpenStack Foundation
  • Pega® is a registered trademark of Pegasystems Inc
  • Perl® is a registered trademark of The Perl Foundation
  • Python® is a registered trademark of the PSF
  • “Rails”, “Ruby on Rails”, and the Rails logo are registered trademarks of David Heinemeier Hansson.
  • CCNA®, CCNP® is a registered trademark of Cisco
  • CATIA® is a registered trademark of Dassault Systèmes or its subsidiaries in the U.S. and/or other countries.
    Pro E® is a registered trademark of PTC Inc
  • Chef® is a registered trademark of Chef Software, Inc
  • “PMI®”, “PMBOK®”, “PMP®”, “PMI-RMP®”, “CAPM®” and “PMI-ACP®” are registered marks of the Project Management Institute, Inc.
  • The Swirl logoTM is a trademark of AXELOS Limited.
  • ITIL® is a registered trademark of AXELOS Limited.
  • PRINCE2® is a Registered Trade Mark of AXELOS Limited.
  • MSP® is a Registered Trade Mark of AXELOS Limited
  • Certified ScrumMaster® (CSM) and Certified Scrum Trainer® (CST) are registered trademarks of SCRUM ALLIANCE®
  • Professional Scrum Master is a registered trademark of Scrum.org
  • The APMG-International Finance for Non-Financial Managers and Swirl Device logo is a trademark of The APM Group Limited.
  • The Open Group®, TOGAF® are trademarks of The Open Group.
  • IIBA®, the IIBA® logo, BABOK® and Business Analysis Body of Knowledge® have registered trademarks owned by International Institute of Business Analysis.
  • CBAP® is a registered certification mark owned by the International Institute of Business Analysis. Certified Business Analysis Professional, EEP, and the EEP logo are trademarks owned by the International Institute of Business Analysis.
  • COBIT® is a trademark of ISACA® registered in the United States and other countries.
  • CISA® is a Registered Trade Mark of the Information Systems Audit and Control Association (ISACA) and the IT Governance Institute.
  • CISSP® is a registered mark of The International Information Systems Security Certification Consortium ((ISC)2).
  • CISCO®, CCNA®, and CCNP® are trademarks of Cisco and registered trademarks in the United States and certain other countries.

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